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Scheme Members

If you receive a LGPS Hackney pension from Equiniti, please contact:

01293 603085

Hackney Pensions
Sutherland House
Russell Way
West Sussex
RH10 1UH

If you wish to advise us of a change in your personal details, then please contact us in writing or by telephone using details above.


If you have any queries with regards to our third party administration, please contact:

01293 603085

Internal Dispute Resolution Procedure (IDRP)

If you have made a formal complaint and are unsatisfied with our response, you may raise your complaint further via the Internal Dispute Resolution Procedure (IDRP).

London Borough of Hackney

Equiniti's pension administration is overseen by the Treasury & Pensions Team at Hackney.

The London Borough of Hackney's Pension Department deals with the non-investment aspect of the Council's pension fund.

Opening times: Mon to Fri: 9am - 5pm. They can be contacted at:

020 8356 2521
020 8356 2507
020 8356 4266

Financial Services
London Borough of Hackney
4th Floor Hackney Service Centre
1 Hillman Street
E8 1DY