If you receive a LGPS Hackney pension from Xafinity Paymaster, please contact:
If you have any queries with regards to our third party administration, please contact:
If you have any other enquiry, please contact:
If you wish to advise us of a change in your personal details, then please contact us in writing or by telephone using your normal contact points.
If you have made a formal complaint and are unsatisfied with our response, you may raise your complaint further via the Internal Dispute Resolution Procedure (IDRP).
Please click on the following links to review the procedure or complete a complaint form:
Xafinity Paymaster's pension administration is overseen by the Treasury & Pensions Team at Hackney.
The London Borough of Hackney's Pension Department deals with the non-investment aspect of the Council's pension fund.
Opening times: Mon to Fri: 8.30am - 5pm. They can be contacted by:
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PLEASE USE THE FOLLOWING WHEN USING THE COMMENTS BOX BELOW:
- Full Name
- Email Address
- National Insurance No